Privacy Policy

This Privacy Policy explains what information StoryMGL ("StoryMGL," "we," "us") collects, how we use it, and the choices you have. By using this site or buying from us, you agree to this policy.

Information we collect

We collect the information you give us directly — your name, email address, phone number (if you provide one), shipping and billing address, and the details of your order or message. When you visit the site, we also receive limited technical information automatically, such as your device type, browser, and the pages you view, through cookies and similar technologies.

How we use your information

We use it to process and deliver your orders, respond to your questions, send order and shipping updates, prevent fraud, and improve the site. We send marketing messages only where you have asked us to.

Text messaging (SMS)

If you opt in to text messages, your SMS consent is never shared with or sold to third parties or affiliates for marketing. We text only about your order and only if you checked the box to consent. Message frequency varies; message & data rates may apply. Reply STOP to opt out at any time, or HELP for help.

Payments

Payments are processed by Stripe, our third-party payment processor. Your card details are handled directly by Stripe under its own terms and privacy policy; we do not receive or store full card numbers.

How we share information

We do not sell your personal information. We share it only with the service providers that help us run the store — our payment processor, shipping carriers, and email or hosting providers — and only as needed for them to do their work, or when required by law.

Cookies & analytics

We use cookies and similar tools to keep the site working (for example, remembering your cart) and to understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Data retention

We keep your information for as long as needed to provide the store, meet our legal and tax obligations, and resolve disputes. You can ask us to delete information we no longer need to keep.

Your choices & rights

You can ask us to access, correct, or delete your personal information, or to stop sending you marketing, by contacting us. Depending on where you live, you may have additional rights under your local privacy laws, and we will honor them.

Children's privacy

StoryMGL is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date above.

Contact

Questions about your data or this policy? Get in touch.